Appendix B: Directory

Further reading

The following is a small sample of charity specific texts and one or two good general primers.  Readers who are keen to pursue detailed further reading on any of the topics covered in this chapter are welcome to contact the authors for further sources.

• Gay Lumsden and Donal Lumsden, “Problem Solving with Information and Analysis”, The Non Profit Management Handbook, John Wiley and Sons, 1993 (methodology for making decisions in not-for-profits).
• Various Authors, [Toolkit software package e.g., Word, Excel, Access Lotus 123, etc] for  Dummies, IDG Books 1999 (Entertaining and jargon free series of books which should explain any office system and provide useful tips and techniques for working more effectively with it.  They cover a vast array of subjects, including most major office tool kits and operating systems).
• Tom Froehlich “Fundraising Software 101” located at: http://www.tfraise.com/frs101 (website with overview of available fundraising software explaining how to evaluate and select the right system for your charity).
• Business Accounting Systems Year Book 2001, ICAEW Faculty of Information Technology, November 1999 (information resource for software in various sector categories).
• Alan Lawrie, The Complete Guide to Creating and Managing New Projects : for Charities, Directory of Social Change, 1996 (guidance on general project management for not-for-profit sector organisations)
• Sandy Berger, “How to have a Meaningful Relationship with your Computer”, Sunstar Publishing, 1997 (light but usueful read on coming to terms with your computer).
• Nigel Gann, Managing Change in Voluntary Organisations, Open University Press, 1996 (covers not-for-profit sector change management generally, contains IT related examples).
• Ian Harris & Michael Mainelli, "Zitt", Z/Yen Limited, 1991 (informative IT Trivia game).
• The Institute of Chartered Accountants of Scotland, "Controlling Computers in Business - Volumes 1 to 6, The Institute of Chartered Accountants of Scotland, 1999 (useful texts on issues such as security, data protection, disaster recovery etc.).
• Barbara Kibbe, Fred Setterberg, "Succeeding with Consultants: Self Assessment for the Changing Nonprofit", The David and Lucille Packard Foundation, 1992 (very US style but contains useful tips on using consultants).
• John Callaghan, Costing for Contracts, Directory of Social Change, 1992 (practical guidelines for charities negotiating contracts with outside suppliers).
• Dan Gookin, "PCs for Dummies", IDG Books, regularly updated (useful "how to" guidebooks and not really for dummies).
• http://www.sutherla.dircon.co.uk/volunteer (a 1998 study of the development of the Internet within the voluntary sector).
• Ian Harris, Michael Mainelli and Mike Smith, "Charities and the Internet", Z/Yen Limited, 1996 (demystifies the basics of the Internet).
• Howard Lake, Direct Connections Guide to Fundraising on the Internet, Aurelian Information Ltd 1996 (resource guide on fundraising using the Internet).
• Adrian Lanning, Managing NonProfits on the Internet, Aurelian Information Ltd, 1997 (useful book with further ideas for Internet-based work).
• Jacqueline Chapman, Helpdesk Management, 2000, Hodder & Stoughton (chapter and verse on managing an IT helpdesk).
• Sandra Vogel, First Steps on the Internet for Business & the Voluntary Sector, Aurelian Information Ltd, 1997 (good starter book and suitable for smaller organisations who want to get started on the Internet)
• S Hambridge, Netiquette Guidelines, Responsible Use of the Network Working Group, http://www.cybernothing.org/cno/docs/rfc1855.html and many many other web sites, 1995 (good practice guidance on using shared systems).
• Arlene H Rinaldi, "The Net: User Guidelines and Netiquette", http://www.fau.edu/netiquette/net/index.html, 1998 (more good practice on sharing systems).
• The Hutchinson Dictionary of Computing, Multi Media and The Internet Second Edition, Helicon Publishing Limited, regularly updated (useful handbook of terms and concepts)
• Bryan Pfaffenberger, "Computer User's Dictionary", Que, regularly updated (another useful handbook of terms and concepts)
• Carl Shapiro and Hal R Varian, "Information Rules", Harvard Business School Press, 2000 (excellent text on the principles of the information economy).
• Paul Taffinder, "Big Change", John Wiley & Sons, 1998 (sound text on change management, rated "4.5 on the FDA Scale" by Ian Harris in Strategy Magazine September 1999)
• Joel Shurkin, "Engines of the Mind", Norton, 1996 (interesting book on the evolution of  technology).
• Max Bazerman, "Judgement in Managerial Decision Making", John Wiley & Sons, 1998 (excellent treatise on decision making).
• Andrew L Shapiro, "The Control Revolution", Century Foundaton, 1999 (high grade self confessed cyber punditry)
• Stan Davis and Christopher Meyer, "Blur", Addison Wesley, 1998 (more scare than flair, but worth a read if you like tracking trends).
• Lawrence Lessig, Code and Other Laws of Cyberspace, Basic Books, 1999 (menacing text on the ethical issues raised by the Internet)
• Michael Mainelli and Ian Harris, "Clean Business Cuisine", Milet, 2000 (only somewhat relevant - Gizmo's Big Adventure for example- but a thumping good read, a Sunday Times Book of the Week and, dash it, bonded authors should at least be able to plug their other books)

Useful Addresses and Sources of Further Information