A Government Agency has commissioned us to undertake a review of the world market for outsourcing. Z/Yen Team: Nick Thum and Ian Harris. Now and Z/Yen quiz: What is the French term for Facilities Management?

Other new projects include an IT contracts review for a large bank in a Baltic State (Z/Yen team: John Thompson and Ian Harris) and in another new project Kevin Parker is doing strange things with vibrators for a consortium of R&D organisations.

Comments on Now and Z/Yen as always are welcomed. Please fax articles and ideas through for the next issue (copy date 24 July). See you all. Z/Yen!