What Makes A Leader Credible?
Webinar
Background: Who would be an expert in a world where expertise is under siege? Hard-won know-how and experience seem to count for nothing in the eyes of everyone from high-profile business leaders to populist politicians. In my research over the last twenty years I have proven time and again that when it comes to top performance, we need people – especially bosses – with the expertise that only comes from a deep understanding of the worlds in which they operate. I refute the cult of managerialism (the notion that smart people can run anything) and try to provide a model for career success: go deep into a business, work hard, and know your stuff. We all want to be led by people we can relate to and trust, people who have the credibility to make us want to follow them. When it comes to credible leadership, expertise really matters.
Speaker:
Amanda Goodall PhD is Professor of Leadership at Bayes Business School (formerly Cass). Her main work analyses the relationship between leadership, management and organisational performance. It shows that leaders who have a deep understanding of the core business (‘expert leaders’) are associated with better organisational performance, higher employee job satisfaction and fewer quits. Being a good manager alone is not sufficient. Evidence supporting the ‘theory of expert leadership’ comes from across business, healthcare, universities, Formula 1, basketball, and among professionals. Amanda publishes in academic journals, practitioner publications (e.g. HBR.org) and in the media (e.g. Financial Times). Her recent book “Credible: The Power of Expert Leaders”, won the SABEW 2023 Best in Business Book Award for Management and Leadership. She has been a research fellow at Cornell, IZA Institute of Labor Economics in Bonn, University of Zurich and Yale University. Based on her research, she created the Executive Masters in Medical Leadership tailored to the needs of medical doctors, and she is about to launch the Executive Masters in Leadership for the Creative Industries. Her research is available at www.amandagoodall.com
Speaker(s):
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Dr Amanda Goodall
Professor of Leadership
Bayes Business School