Risk/reward management is core to effective business development. Z/Yen
works with its sister company, Jaffe
Associates to provide business development consultancy to professional
services firms. Jaffe Associates operates in North America and Europe and has
huge experience in working in partnership cultures to achieve results. We were
founded in Washington D.C. in 1979 and in Europe in 1999.
Our clients are management teams who are serious about improving their firms’
performance. We help them to generate and agree strategic options and then
design the structures and processes to help implement strategy. Areas of
specialisation include: the effectiveness of business development organisation
and processes, client relationship management programmes and post-merger
integration relating to the marketplace.
Clients come to us to: develop their corporate and practice area business
strategies, improve or implement client relationship programmes, develop and
implement their marketing campaigns and to undertake media relations drawing on
our experience of the industry in which professional firms operate. Assignments
include:
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developing client relationship programmes for professional firms;
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devising marketing programmes for law firms, a stock exchange, an
accounting firm;
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post-merger integration of business development functions
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Initiating sector focused marketing programmes;
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developing, launching and managing an international image and corporate
identity system;
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formulating marketing policies for firms that incorporate their strategic
directions;
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launching a new office grouping;
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developing an internal new product investment programme;
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reviews of marketing operations for law and accounting firms and a major
professional body;
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increasing the standard of service and value for money firms receive from
external marketing service suppliers by creating an extensive audit process,
service benchmarks and an approved supplier status.
The directors and associates are experienced business development
professionals, who know how to help firms who are serious about getting results.
Clients over the past two years include:
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(ABLE) Association of Business Lawyers in Europe
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Avenade
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Argles Burstow Stoneham
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Brobeck Hale & Dorr International
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Chantrey Vellacott DFK
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Corporation of London
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Deloitte & Touche
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Dewey Ballantine
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EASDAQ
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Holme Roberts & Owen
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Institute of Chartered Accountants of England & Wales
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KPMG
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Linklaters & Alliance
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Nexia International
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Nomura International plc
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PricewaterhouseCoopers
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RFA Associates
