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Z/Yen uses benchmarking as a tool to assist clients in decision-making and
understanding their markets. Once invited to participate in a study,
participating organisations find that their brief contributions are highly
rewarded on receipt of the final report highlighting their comparative position
in the market against their peers.
Z/Yen regularly runs benchmarking studies across various sectors and is able
to tailor its benchmarking services to new sectors and markets.
The following are some of Z/Yen's recent benchmarking studies:
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Financial Services
Benchmarking - Z/Yen is the market leader in benchmarking banking
operations performance. Z/Yen has established itself as the leading
organisation in measuring and comparing infrastructure costs, headcount,
volume and efficiency indicators on a "like-for-like" basis. Z/Yen
has enabled a series of Competitive Cost Comparison (CCC) Surveys that span
almost the entire product range of a major commercial or investment bank.
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Charity Insurance
Benchmark - The
not-for-profit sector is struggling to cope with steep rises in insurance costs
in recent years. Z/Yen Limited, the UK's leading risk/reward management firm
have recently completed a major benchmarking study to help the sector understand
the current state of insurance, including an in-depth analysis of insurance
costs, claims, restrictions and options.
-
Sales
and Marketing Benchmark - Z/Yen is exploring the nature of sales
& marketing activity to provide a comparative tool for industry
professionals. This will enable participants to benchmark the commitment
that their company makes to this area compared to the rest of the market.
- Charities Consortium IT Director's Group Benchmark 2002/03.
More information:
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